Contact UsDealer Login

Our warehouse is in the Los Angeles area and is open from 8:30 to 4:30 PST Monday-Friday for your telephone calls.
Our design consultants are ready to answer any questions you may have about our products. They're also really good at suggesting the perfect hardware for your project.
Our multi-cultural staff speaks both English and Spanish.
Hablamos Espanol!
Please note that we do NOT have a showroom in our California office and therefore we are NOT open for visits from the general public.

We accept online orders ONLY. If you receive our catalog you will need to go online to place your order. For your record keeping and to avoid possible confusion, we do not accept orders via telephone. We accept Visa, Mastercard, American Express and Discover only. In addition, Paypal may be used.

Sales tax will be charged when shipping to the following states (all other states - no tax!):
•New Jersey
•New York
•North Carolina
•South Carolina

All of our hardware is cast in solid metal; zinc, stainless steel, brass, aluminum or iron (depending on the style that is ordered). Our decorative hardware is GUARANTEED and if you're not happy, we're not happy.

Kindly repack merchandise to the best of your ability, fill out the returns form that accompanied your purchase and include in the box. Send goods back to the address below within 30 days after receipt. It's that simple! Merchandise received beyond the 30 day limit may be subjected to a restocking fee of 25% at our discretion. We do NOT accept merchandise exchanges. All goods returned are issued a credit card refund. You must then REORDER online to receive your new merchandise. If you have received damaged or incorrect goods, please call us within 3 days and we will instruct you on your return. Damaged or incorrect orders require a RETURN AUTHORIZATION via telephone and will not be accepted back otherwise.

Shipping is immediate when goods are in stock - most orders are shipped same day, if ordered before noon PST. In most cases your order should arrive on your doorstep within 2 weeks or less, not withstanding any unforeseen catastrophes. (Please ALLOW UP TO 4 WEEKS FOR ALL ORDERS, to allow for those orders where stock is not immediately available. Call our toll free number 1-800-799-6755 for in stock availability check.)

Orders $99.00 and under are shipped for a flat fee of $9.00. Orders $99.01 and over are charged a flat fee of $13.00. NOTE: FLAT SHIPPING OFFER APPLIES TO GROUND SHIPPING WITHIN THE 48 CONTIGUOUS STATES ONLY! Orders that have been returned, will incur our normal flat rate shipping fee if part or all of your order total results in less than $99.00 after return. Flat shipping fee will be deducted from your total return amount.

In addition to our regular ground service, we offer expedited premium shipping via FedEx for an additional fee. You may choose from FedEx 2Day Air or Overnight. Both services follow a simple flat fee that is based on the state that your order is shipping to. We use an East/West Zone chart - please see the graphics below for reference and exact fees. Orders requesting premium shipping receive preferential treatment whenever possible. Expedited shipping times are calculated from the time your order is READY to leave our warehouse and in some cases may not be ready for shipping before 2-4 days. In rare cases, premium shipping may not be offered to your address. Our customer care team will alert you of this by phone or email if either of these scenarios occurs.

Orders shipping to Hawaii, Alaska, Puerto Rico or the U.S. Virgin Islands are shipped via your choice of USPS Priority Mail, FedEx 2Day Air, or Overnight Air and follow a simple fee schedule - see below for exact fees.

Canadian orders follow a simple table that is higher than U.S. charges. All orders to Canada are shipped via FedEx Economy Canada. Shipping time averages 2-3 business days. FedEx assumes brokerage fees, however be aware that orders going to Canada will incur additional duties and taxes in addition to our shipping charge.

We ship internationally, worldwide, using Bongo International, with the exception of Canada.

Click here for details!

Unlike our competitors, samples are NEVER a problem! Because of our easy money-back guarantee, you can order as many samples as you need. Just return what you don't need within 14 days and receive a full refund (less shipping costs)- no restocking fee will be charged!

Have other questions? Please consult our F.A.Q. (frequently asked questions) section by using the navigation bars to the left.

Want to know more about Atlas Homewares? Click Here!

Atlas Homewares, Inc.
1310 Cypress Ave.
Los Angeles, CA 90065
Toll Free: 1-800-799-6755